“We have reduced costs and streamlined processes with RescueAssist,
but the most significant value is higher user satisfaction.”
Karin Rassbach | Mgr. of User Services, Chippewa Valley Technical College
“Our two-person team supports employees located all over the country without traveling.
RescueAssist allows us to be basically everywhere.”
Ken Rand | Corporate IT Director, Basic Industries Ltd.
"Fast issue resolution helps our global staff stay productive and
deliver highly professional events for our clients. We couldn’t survive without RescueAssist."
Carrie Sharp | Chief Information Officer, Miller Tanner Associates
“Because our help desk staff can resolve issues quicker,
I can involve them in testing and other projects and avoid the cost of hiring an outside tester or consultant.”
Guy DeFlorio | Chief Technology Officer, Mutual Materials Co.
"Our customers have benefitted,
because we can provide more services without raising our fees significantly.
This is also a competitive advantage for us."
Rhese Hoylman IV | Owner and Founder, GTIN Managed IT Services
"The time savings frees our team to support more installations.
In fact, RescueAssist allows us to handle one-third more customers with the same number of people."
Shawn Dirksen | Sr. Applications/Software Engineer, FLIR Systems