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You will be redirected to your account page in 10 seconds ...REMOTE SUPPORT
Provide secure remote support when it’s most needed
Solve issues faster and make customers happier with RescueAssist Remote Support software.
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If you need help, please call Customer Service at (877) 582-7011 (Toll-free) or 1 805 617 7370 (Long Distance).
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What’s New with RescueAssist | Explore the latest enhancements and deliver faster, more effective support
WHY RESCUEASSIST
Remote support you can count on.
RescueAssist, formerly GoToAssist, will be there for you. So you can be there for your customers.
Web Console
Through a simple plugin, you can quickly and easily start a support session right from the browser.
File Transfer
Securely send and receive files in a live or unattended support session, which is useful for applying patches, updates and more.
Remote Diagnostics
Easily access your customer’s system information, including hardware and software configuration.
Multi-Monitor Navigation
Easily switch or scroll between all of your customer’s monitors.
Multi-Session Support
Host up to 8 sessions simultaneously per technician.
Slack integration
Put your IT Help Desk in a familiar place where employees are already working.
RESCUEASSIST PLANS AND PRICING
Simple software meets simple pricing.
Includes unlimited support, free upgrades and no hidden costs whatsoever.
Monthly
One low price without a commitment
$ 69
/Per Technician
/Billed Monthly
0 Participants
Most Popular
Yearly
Save 20% over the monthly plan
$ 55
/Per Technician
/Billed Annually*
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MOBILE REMOTE SUPPORT
Support for mobile devices. We’ll do that and more.
RescueAssist lets you remotely support mobile devices and use your customer’s mobile camera to support anything.
View iOS 11 and iOS 12 devices
View and control Androids
Camera share without an app