FOR YOUR CUSTOMERS
Give permission. Give convenience.
Customers are prompted to approve unattended access when you install it during a live session. Plus, you can disable unattended access as necessary, so customers don’t need to worry about unauthorized use of their machines. It may seem like a lot to ask, but unattended access is helpful, because you can provide support after hours without interrupting their work.
USEFUL TO KNOW
Wake sleeping or powered-off computers.
With RescueAssist, you can always access your network machines — even when they’re asleep (Mac and PC) or powered off (PC only). You might know this feature as Wake-on-LAN, and that’s what we call it too. It’s great for keeping energy expenses down and for connecting to computers that might otherwise have been unreachable.