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Remote Support for Enterprises

Comprehensive remote support for multi-agent organizations.


ROBUST TOOLSET

Troubleshoot and resolve issues fast.

With our robust tool set, support agents have the power to diagnose quickly and manage multiple sessions to securely solve your customer's problems


CENTRALIZED ADMINISTRATION

Streamline management and reporting.

Our online administration center allows you to easily customize your tool and perform extensive management tasks all in one place.

Session Recording
Record sessions - automatically or on a session-by-session basis - access chat transcripts, and review history for training and accountability.
Seamless Integration
Integrate with your customer engagement and support systems via out-of-the-box connectors or with our robust APIs.
Tracking and Reporting
Generate reports of technician statistics and activity – in aggregate or at individual levels – as well as user satisfaction levels based on survey responses.
Secure By Design
Organizations are secure with our product's security levels used and trusted by major banking institutions, and users are secure with out permission-required functionality.

SUPPORT BENEFITS

Improve productivity while cutting costs.

Customers across the globe choose our enterprise tool for its ease of use and strong return on investment.