Plans & pricing
Pick a plan or start free today — no credit card required.
Free
The basics to get started:
- Up to 3 agents
- Up to 5 devices
- Device Monitoring
- Device Quick View
- Unattended Remote Access
- Background File Manager
Standard
Starting at...
- 1 agent included (+ unlimited agent add-ons)
- 25 devices included (+ unlimited device add-ons)
Plus, everything in Free:
- Unlimited Instant Remote Support
- AV Management
- Helpdesk
- Remote Execution
Available Add-ons:
- Additional Agents
- Additional Devices
- Mobile Device Support Add-on
- Camera Share Add-on
- Endpoint Protection Add-on
- Mobile Device Management Add-on
Premium
- 3 agents included (+ unlimited agent add-ons)
- 100 devices included (+ unlimited device add-ons)
Plus, everything in Standard:
- Windows Updates
- Application Updates
- Automation Scheduling
- Dedicated Onboarding Manager*
Available Add-ons:
- Additional Agents
- Additional Devices
- Mobile Device Support Add-on
- Camera Share Add-on
- Endpoint Protection Add-on
- Mobile Device Management Add-on
Remote Support
Starting at...
Included:
- 1 agent included (unlimited agent add-ons)
- Unlimited Instant Remote Support
- Reboot & Reconnect
- Admin Mode
- Multi-Agent Collaboration
- Helpdesk
Available Add-ons:
- Additional Agents
- Mobile Device Support Add-on
- Camera Share Add-on
- Mobile Device Management Add-on
-
GoTo Resolve for MSPs
Scale your business. Securely support your customers. GoTo Resolve's all-in-one remote IT management software is built for managed service providers as an affordable solution for best-ever client support.
Free
Standard
Premium
Remote Support
Plan Support
Agents Included
3
1
3
1
Devices Included
Deployed hosts which have full access to remote access, remote monitoring and management, and automation capabilities as well as background access. Click to expand
5
25
100
n/a
Devices Included
Deployed hosts which have full access to remote access, remote monitoring and management, and automation capabilities as well as background access.
Remote Monitoring & Management
Device Quick View
Terminal Access
Background File Manager
Alerting
Remote Execution
Antivirus Management
Windows Updates
Application Updates
Automation Scheduling
GoTo Resolve Endpoint Protection software
add-on
add-on
Remote Session
Unattended Remote Access
Unlimited Instant (clientless) Remote Support
Reboot and Reconnect
Multi-Session Handling
File Transfer
Admin Mode
Session Recording
Always On
Screen Blanking
Agent Screenshare
Session Transfer
Multi-Agent Collaboration
Mobile Support
add-on
add-on
add-on
Camera Share Support
add-on
add-on
add-on
Asset Management
Import hardware assets
Add up to 10,000 devices
Unlimited custom categories, fields and labels
Reminders & attachments
Integrated user management
Sort, filter, search & export
Helpdesk
Incident Management
End User Portal
MS Teams Integration
Email Ticket Submission
Agent Web Helpdesk Console
Integrated Remote Support
Account Administration
Mass Deploy Devices
Unified GoTo Product Admin Center
Multi-Factor Authentication
Active Directory Connector
Multi-Company Support
Website PIN Entry page integration
GoTo Branding removed
GoTo Branding removed
Includes GoTo Branding
Customer Support
Support Center
Community Support
Live Email/Chat/Phone Customer Support
Mobile Add-On
iOS Remote View
Android Remote Control
Android Unattended Remote Access
Chromebook Remote View
Camera Share Add-On
Zero Download for End User
Annotations
VoIP Audio
Recordings
Mobile Device Management Add-On
Device Configuration and Restrictions
Application and Content Management
Device and Data Security
Real-time Analytics, Dashboards & Reports
Automated Device Enrollment and Business Policies
Frequently asked questions
GoTo Resolve offers four plans: Free, Standard, Premium, and Remote Support – each with different features and pricing based on your business’ needs such as the number of agents and number of devices being supported. Our most popular option is GoTo Resolve Standard, which includes unlimited remote sessions and ticketing, 1 agent and 25 devices along with our innovative Remote Execution feature. If you have a higher volume of agents and devices, you can choose to add on or contact our sales team for additional plan options.
When you purchase a monthly or annual GoTo Resolve plan, you get:
- Full features and functionality aligned to the tier purchases for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges
- 24-hour-a-day, 7-day-a-week support from our U.S.-based GoTo Resolve Global Customer Support team
- Free upgrades
- Access to training videos, help guides and best practices
Sign up for a free 14-day trial of GoTo Resolve and you will be able to use GoTo Resolve Standard tier, its mobile device support, and camera share support capabilities during the trial. We will notify you before your trial expires and you can decide to subscribe to a paid plan or let your trial expire into our Free plan.
Yes! Contact us to learn how GoTo Resolve is designed to make IT support easy no matter the company size. Learn about our different pricing options.
Contact our in-house Global Customer Support.
Yes, you can make changes to your plan online at any time. Log in to your account at admin.goto.com, then click the Upgrade or Add Licenses buttons. You can also contact Global Customer Support to make any adjustments to your account.
We are required to collect any tax required by local laws, such as VAT (Value Added Tax) for all European Union countries and from all customers with UK billing addresses. Many U.S. states require sales tax as well.