FOR YOUR CUSTOMERS
Streamline your workflow.
There are API calls for many different things you’d want to do in Service Desk. You can retrieve a list of incidents, create new ones, show time entries and much more. View the GoToAssist Service Desk API Guide to learn about all the available calls.
USEFUL TO KNOW
What our APIs use.
Service Desk supports XML and JSON formats, and it uses Basic Auth and cURL for API authentication. Service Desk also creates a unique API token for each account and user. When you make a request, the username you enter is ignored, but your password must be your API token.