FOR YOUR CUSTOMERS
Less downtime. More go time.
When a piece of equipment or hardware is offline, customers want it fixed. Today, if possible. That’s where GoToAssist Seeit can help. You can easily guide customers through live video to get things back up and running. Or, if an on-site repair is actually needed, you can see right away what parts and tools you’ll need before you roll out.
USEFUL TO KNOW
Press pause on problems.
If your customer has a shaky hand while holding the phone, you can still see straight. Just click the Pause button, and the camera will freeze instantly so you can inspect the issue. The customer will also see the paused image, and you can resume the live video instantly when you need to.