Enable your remote workforce. Today.
No credit card needed.
Prepare for disruption.
This shift may be urgent, but it also highlights the importance of supporting a remote workforce in the longer term. With solid systems in place, your business can be more bulletproof for whatever comes your way.
Keep employees productive and working.
• Remotely solve issues on laptops and smartphones
• Get employees back to doing what matters
• Connect to unattended machines
Radically Refreshing Employee Support
Messaging App Integration
Keep your organization humming by offering internal IT support where employees are working every day, like Slack.
A simple plugin allows the agent to view the end user’s screen through any modern web browser.
And if the session requires remote control, there’s still no need to dig for a download or jump platforms.
Web-based Agent Console
A fully web-based agent console makes the support experience faster, more secure, more reliable, and able to support for more platforms.
Onboarding made easy. In-product messaging guides agents every step of the way.
Mobile Device Support
Support end users no matter what device they’re on. Technicians can troubleshoot issues from the same web-based console that they’re already using for desktop support.