Secure File Transfers
Move files between your computer and your customer's within a secure connection.
FOR YOUR CUSTOMERS
File Transfer to the rescue.
GoToAssist makes it easy for customers to receive large or critical files when they need them most. If malware or malfunctions are preventing work from getting done, you can send a patch, update package or file replacement directly to their system. And transfers move quickly, so your customer can get back up and running in no time.
USEFUL TO KNOW
Control who can transfer files.
Security is essential when extending remote support privileges to your team. To ensure that your customers’ systems are never mishandled, you can easily adjust permission settings for the file transfer feature. That way, you control who can send or receive files while in a support session. Maintain your customers’ trust without worry.