Powerful support from desktop or mobile.
No credit card needed.
IT resolution in record time.
Access and control end users' computers to resolve issues quickly. Transition from a call or chat to an online support session with just one click.
Equipped with everything you'll need.
Quickly and easily start a support session; choose right from the browser or desktop app.
Easily access your customer’s system information, including hardware and software configuration.
Securely send and receive files in a live or unattended support session, which is useful for applying patches, updates and more.
Host up to 15 sessions simultaneously per technician.
When escalation is the answer.
Simple Support with Simple Admin
Perform system commands including Ctrl-Alt-Del, user profile switch and reboot computer.
Easily manage thousands of users and their product access while also delivering Single Sign-On (SSO).