GoToAssist vs. TeamViewer
GoToAssist knocks out TeamViewer in a head-to-head performance test.
A faster, easier start to sessions
While TeamViewer creates unnecessary friction points, GoToAssist simplifies the support experience so you can resolve your employees’ issues fast.
Our web-based console allows for the fastest connection times possible; so employees can get back to what matters.
Direct Session Invites
Unlike TeamViewer, which requires manual communication of a session code, GoToAssist will directly text, email, or share a link with the employee. No more “can you repeat that?”
As an alternative to TeamViewer, GoToAssist’s lightweight application extension replaces the heavy, time-consuming endpoint downloads usually found in starting a TeamViewer remote support session.
Out-of-the-box Slack Integration
Meet employees where they’re already comfortable – in Slack. A remote control session can be easily started within Slack through a simple slash command, so your employees don’t need to learn another process.