What’s New with RescueAssist | Explore the latest enhancements and deliver faster, more effective support
INTRODUCING RESCUEASSIST
Radically Refreshing Employee Support
Faster, Frictionless, and Better Than Ever
Keep employees on-task and on-the-move with a remote support experience that’s better for both agents and end users alike. With RescueAssist, it’s easier to resolve issues fast and without frustration, to get employees back to doing what matters.
WHY RESCUEASSIST
Remote support software you can count on.
RescueAssist will be there for you. So you can be there for your customers.
Two-way screen share
Both your customers and your technicians can share their screen and hand over keyboard and mouse control.
File transfer
Securely send and receive files in a live or unattended support session – useful for applying patches, updates and more.
Remote diagnostics
Easily access your customer’s system information, including hardware and software configuration.
Multi-monitor navigation
Easily switch or scroll between all of your customer’s monitors.
Multi-session support
Host up to 8 sessions simultaneously per technician.
Annotation tools
Draw, highlight and point to items on the customer’s screen.
RESCUEASSIST PLANS AND PRICING
Simple software meets simple pricing.
Includes unlimited support, free upgrades and no hidden costs whatsoever.
Monthly Plan
One low price without a commitment
USD 69
/Per Technician
/Billed Monthly
Participants
Most Popular
Yearly Plan
Save 20% over the monthly plan
USD 55
/Per Technician
/Billed Annually*
Participants
WHY RESCUEASSIST
Remote Support you can count on.
RescueAssist will be there for you. So you can be there for your customers.
Remote diagnostics
Easily access your customer’s system information, including hardware and software configuration.
File transfer
Securely send and receive files in a live or unattended support session – useful for applying patches, updates and more.
Two-way screen share
Both your customers and your technicians can share their screen and hand over keyboard and mouse control.