REMOTE SUPPORT FEATURES

Multi-Monitor Navigation

Quickly move between all of your customer’s monitor screens.

HOW IT HELPS
No screen goes unseen.
There’s no denying the productivity value of a multi-screen setup. Many of your customers or end users are likely to have two or more connected with applications and windows spread across them all. But don’t worry about missing anything. GoToAssist will alert you right away what their setup is like, so you know exactly what you’re working with.
FOR YOUR CUSTOMERS
Switch or scroll through screens easily.
WIth multiple monitor support, you can go back and forth between screens in a number of different ways. Scroll to another monitor by hovering over the on-screen arrow buttons, or simply click them to jump right over. There are also keyboard combinations for switching qauickly, and you can even view multiple monitors at the same time if you’re using the same screen setup.
USEFUL TO KNOW
See a thumbnail of everything.
GoToAssist makes jumping to the right spot on another screen simple. By holding a few keys down, you can pull up a thumbnail window that shows every screen the customer has. This window also outlines what you’re currently looking at on the thumbnail with a red box, which you can then move around to quickly change your view.

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