REMOTE SUPPORT

Easy, effective remote support software.

No credit card needed.

EXPLORE

HOW IT WORKS

Helping anyone from anywhere with simple remote support software.

GoToAssist How It Works

LIVE REMOTE SUPPORT

Resolve customer issues in record time.

UNATTENDED ACCESS

Easily connect to unattended computers.

REMOTE SUPPORT SECURITY & TECHNOLOGY

Secure and reliable remote support.

Built to the highest standards of security and performance, so you can be confident that your data — and your customers’ data — is always safe.

Optimal Performance
GoToAssist ensures reliability through high-capacity servers and up-to-date network equipment. Redundant switches and routers protect against single points of failure, and the GoToAssist broker load balances sessions across worldwide communication servers.
Secure Remote Password (SRP)
SRP authentication provides key establishment between GoToAssist endpoints. SRP is resilient against a wide variety of attacks, including both passive eavesdropping and active password cracking.
End-To-End Encryption
GoToAssist employs Secure Socket Layer (SSL) technology and 128-bit Advanced Encryption Standard (AES) encryption. Our server architecture stores all data two tiers away from the Internet.
Firewall Friendly
GoToAssist relies on HTTP outbound connections to transparently enable screen-sharing sessions. In most cases, support professionals and their customers can connect without changing firewall settings.
Download the GoToAssist Security White Paper

Any questions? Contact Sales